Shipping Policy

Learn about our shipping rates, processing times, and delivery options.

Shipping Rates

We offer competitive shipping rates for all destinations:

  • Ontario & Quebec: $9.92 (2-7 business days)
  • Canadian Prairies: $12.92 (3-7 business days)
  • The West Coast: $12.92 (3-7 business days)
  • Atlantic Canada: $14.92 (3-7 business days)
  • The North: $19.99 (3-7 business days)
Free Shipping: Orders over $199 qualify for free standard shipping!

Processing Time

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

During peak seasons, processing times may extend to 2-4 business days.

Delivery Times

Delivery times vary by location and shipping method:

  • Domestic: 2-7 business days
  • International: 7-21 business days

Please note that delivery times are estimates and may vary due to weather conditions or other unforeseen circumstances.

International Shipping

We ship worldwide! International shipping rates are calculated at checkout based on destination and package weight.

Important: International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our shipping partner's website.

Tracking information typically updates within 24 hours of shipment.

Returns & Exchanges

We accept returns within 14 days of purchase. Items must be in original condition and unopened..

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Have questions about shipping? We're here to help!

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Return Policy

We want you to be completely satisfied with your fragrance purchase. Please review our return policy below.

Important: All fragrance products are final sale once opened due to health and safety regulations. Unopened items may be returned within 30 days of purchase.

  • Items must be unopened and in original packaging
  • Returns must be initiated within 14 days of purchase
  • Original receipt or proof of purchase required
  • Return shipping costs are the responsibility of the customer
  • Refunds will be processed within 10 business days

Damaged or defective items will be replaced at no charge. Please take pictures and contact us immediately if you receive a damaged or incorrect products.

Questions about returns?